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    Best Service

    General/Pre-Sales Inquiries

    enquiry@theonemall.com

    > Add-on Service Fee

    China courier/Return parcel

    First 1KG/Subsequent 1KG   
    10/5RMB  per KG                


    Insurance

    Total Product Price  
    ¥35 & Above Total Product Price's 3%
    Round Up Unit 1RMB
    Description                     Air freight insurance charges: parcel value x 0.03 = insurance premium, minimum consumption 35 RMB;
    Parcel can be completely compensate in any case of loss (damage is not within the scope of claims). When claim need to do police report.


    Operation cost

    1 order & Above 10.00RMB/1 order
    Description                  

    Parcel is not charged before waiting for weighing;

    If waiting for payment (that is, already packaged), any parcel add on, withdrawal, unpacking, consolidation, etc. must be charged.


    Wooden frame fee

    No Fixed Fee                                                           
    Description    

    Reinforced wooden frame from 50RMB per carton; 0.1CBM=20RMB

    According to the size of the product, size provide  is required for estimation;

    Wood strips: width about 13CM, thickness 2CM. 


    Air Freight - Carton Packaging

    Delivered Parcel Quantity                        
    1pieces & Above 0.00RMB
    Round Up Unit 1pieces
    Description

    Default use plastic film  packaging. If you need a carton, please tick to choose;                                                                                   

    Carton packaging will increase the weight of about 0.7-1KG.


    Long/overweight fees

    No Fixed Fee           
    Description     

    Air freight parcel unilateral length more than 120cm or actual weight/ volumetric weight exceed 30KG will be subject to a charge RMB 150/parcel, PS: Unilateral length over 300cm or actual weight/ volumetric weight exceed 50kg cannot be transported.

    Sea freight parcel unilateral length over 300cm will be subject to a charge 150RMB/parcel;

    For a single parcel exceed 70KG, an additional RMB100/shipment forklift fee will be charged.


    Manual Buy For Me Service Charge(10%)

    No Fixed Fee  
    Description

    Manual purchasing service fee: (goods value + domestic logistics) X1.1                                                                                                   
    Customers submit purchasing orders through online customer service,

    Manual purchasing order option, system orders customers no need choose.


    Assist Payment-service fee(1%)

    No Fixed Fee                 
    Description

    Assist payment service fee: (good value + domestic logistics) x1.01                                                                                                        

    Customers need to add customer service Wechat first.


    Buy For Me Fee

    Total Buy For Me Product Price + Total Domestic Shipping Fee
    0RMB 0.00RMB   
    0.01-100RMB 0.00RMB
    100.01 & AboveRMB Total Buy For Me Product Price + Total Domestic Shipping Fee's 0%    
    Round Up Unit 0.01RMB
    Description Buy for me orders automatically calculated, if no buy for me orders will not charge.                          










     
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    Hot line:60341310971

    Monday to Friday,9:00am to 18:00pm

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