1) Arrival of goods to china warehouse: Usually takes 2-5 working days after we purchased. sometimes may up to 7-10 working days depend seller location / peak season / seller available stock/ China holiday

2) International shipping: Packed & Inform from warehouse takes 1-2 working days after you submitted delivery.

3) Shipping date: After you paid for it.

4) International delivery time: Usually, takes 7-10 working days, exclude Saturday, Sunday & public holiday. Sea shipment estimate delivery takes 20-30 working days.

3. Service:

1) There is no minimum order requirement.

2) We are purchase agent provides paying & arrange international shipping service from China seller to you

3) Virtual goods: We do not accept this kind purchase, which includes gift cards, game tokens, etc. due to illegal practices.

4. Customs:

1) We guarantee clearance at Chinese customs, and we will bear responsibility for all problems associated with China customs. BUT not guarantee clearance for sensitive item.

2) Destination customs: If there are tariff requirements or confiscated goods in your country, we cannot be responsible for damage, loss & custom tax.

BUY FOR ME

You SHOP, We HELP you to handle the rest.

How It Works

1) Select Product

Browse and select your items from TaoBao, Tmall or any China online sites. Copy the item's link (URL) and paste it into TheOneMall search bar.

2) Place Order

Select item's colour, size and quantity, then add to shopping cart. Submit order and make payment (1st Payment)

3) TheOneMall Purchase

We will contact the seller and purchase your ordered items. Quality inspection will be carried out, once your items arrive our warehouse.

4) Submit and Pay for International Delivery

System will notify you on the International delivery charges (2nd Payment) when your orders are ready to ship.

5) TheOneMall Distribution

Order will be dispatched within 2 working days after payment has been received. Parcel will reach you within 3 - 30 working days depending on the logistic channel selected.

6) Parcel Confirmation

Once you have receive your parcel, drop us a review to earn your discount voucher for your next purchase! :)

SHIP FOR ME

Ship For Me service is a forwarding service where we help to ship your parcels from China to your doorstep. You can shop with any China online sites such as TaoBao, Tmall, 1688, etc.

How It Works

1) Place Order

Browse and select your items from any China online sites. Fill up our China address as shipping address upon checkout.

2) TheOneMall Receive Parcel & Submit Payment

Once items have arrived in our warehouse you will be notified by email to pay for your preferred choice of delivery.

3) TheOneMall Distribution

Order will be dispatched within 2 working days after payment has been received. Parcel will reach you within 7 - 14 working days depending on the logistic channel selected.

4) Parcel Confirmation

Once you have receive your parcel, drop us a review to earn your discount voucher for your next purchase! :)

BUY FOR ME VS SHIP FOR ME