• Login|

  • 暂无 Facebook login |

  • Register |
  • My cart(cartNum) |
  • Help Center
  • International Express Tracking

    • Enter Url
    • Keywords Searching

    Help Center

    Best Service

    General/Pre-Sales Inquiries

    enquiry@theonemall.com

    > Feedback & Claim

    Claim process for "buy for me" service order only

    **We strongly recommend you select our goods inspection service upon placing order to reduce the risk.


    Received problems / different quantity item

    If you receive any problems items (wrong: size/ pattern/ color/ quantity/ defect) from your seller, pls notify us within 3 days upon receipt of parcel. Overdue items will not be accepted. We will try best to negotiate some compensation with the seller about the problems item. But we cannot guarantee the result in satisfactory. The process could be up to 5-7 working days.


    The following detail should attached in your email to support@theonemall.com

    * Purchase Order number

    * Which problems item number in PO & item link

    * Clear picture of the problem item & consignment note

    (please do keep the entire shipping parcel & consignment note as original dispatched from China)


    Received lost item in parcel

    Please do check your content of the parcel & item quantity before sign, the courier company not responsible for any loss IF you had signed the parcel. If you find out any missing item in parcel, please notify us within 3 days upon receipt of parcel. Overdue items will not be accepted. We shall investigate further.  But we cannot guarantee the result in satisfactory. The process could be up to 7-14days. 


    The following detail should attached in your email to support@theonemall.com

    * Purchase Order number 

    * Which missing item number in the PO & item link  

    * Clear picture for all items you received 

    * Clear picture of the parcel with consignment note

    * Clear picture of the entire parcel / packaging for top & bottom 


    After we checked & confirmed the item has been shipped from China, you need to provide proof as below:

    * Clear picture of courier consignment note on parcel

    * Picture of the entire parcel with showing the total weight weighing on parcel weight scale

    (please do keep the entire shipping parcel & consignment note as original dispatched from China)

    Links
    Help center Contact us About us

     
    1
    1
     
    3
    3
     
    4
    4
     
    3
    3
     
    5
    5
     
    3
    2

    Hot line:60341310971

    Monday to Friday,9:00am to 18:00pm

  • 客服中心
    • QQ
    Online Service
    seoartvin escortizmir escortelazığ escortbacklink satışbacklink saleseskişehir oto kurtarıcıeskişehir oto kurtarıcıoto çekicibacklink satışbacklink satışıbacklink satışbacklinkhacklink satışhacklink satışıwso shellcialis fiyatafilta 20 mg fiyatbayan azdırıcı damla en iyisi hangisibilaxten nedircialiscialis 100 mgcialis 20 mg - gittigidiyorcialis 20 mg fiyaticialis 20 mg kullanıcı yorumlarıcialis 5 mgcialis 5 mg 2023 fiyatıcialis 5 mg 28 tablet fiyatcialis fiyatcialis fiyatıcialis jelcialis yan etkilericombo 100 mgcombo 100 mg fiyatı 2023degradelay shark 48000eczanede satilan geciktirici kremflynta 20 mgflynta 5 mg fiyatıgolden lovita damlahardcis 5 mg 28 tablet fiyatıjeligrajeligra 100 mg eczane fiyatıjeligra nedirkamagrakamagra jel doktor yorumlarıkamagra jel nedirkamagra jel nedirlex 20 mg fiyatı nedirlifta 20 mglifta 20 mg hakkında yorumlarnely8 geciktirici kremorcafil 5 mg fiyatıorjinal viagra trendyolsildegrastag 9000 spreyviagra 100 mgviagra 100 mgviagra fiyatviagra fiyatı ne kadarviagra nedirvigrande 100 mgpriligy 30 mgsinegraviagra 100cialis 5 mg 28 tabletcialis fiyatcialis fiyatcialis 5 mgcialis 20 mg fiyatcialis 100 mgcialis nedirjeligra 100 mg fiyatviagralifta 20 mg fiyatcialisviagraviagra nedirdelay spreynovagraviagra 100viagracialis 100mgkamagra