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    General/Pre-Sales Inquiries

    enquiry@theonemall.com

    > Order Status

    My Order

    Pending: Waiting warehouse to pack.

    Ready to paymentParcel already packed and ready to make payment.

    Processing: You was make payment to the order and prepare to ship out.

    Shipped: Parcel already ship out.

    Destruction : When your order has been packed overdued more than 10 days, order will change to this status.


    Shopping List

    Waiting for payment: You can make payment to this Order for us proceed purchase

    Paid: You was make payment to the stuffs

    Processing: Stuffs was purchased and preparing from seller

    Shipped: Seller already deliver stuffs and parcel can tracking domestic

    Ready to ship: Goods arrived China Guangzhou warehouse and ready to ship

    Order Submitted : Stuffs already submit order to ship out to destination

    Cancel : When your cancel action was accepted by us, order will change to this status

    Destruction : When your order has been arrived China Guangzhou warehouse overdue more than 90 days, order will change to this status.

     
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